Terms and Conditions

Welcome to the crew.

By using our website, you agree to these terms.

1. Orders & Payments

  • Orders are processed after payment confirmation.
  • You will receive confirmation via email or WhatsApp.
  • Prices may change without notice.

2. Shipping & Delivery

  • We deliver islandwide in Sri Lanka.
  • Delivery time: 2 to 5 working days.
  • Delays may happen due to external factors.

3. Returns & Exchanges

  • Exchanges are allowed within 3 to 5 days.
  • Items must be unused and in original condition.
  • No refunds, only exchanges unless the item is damaged.

4. Product Disclaimer

  • Colors may slightly vary due to lighting and screens.
  • Sizes may have small differences.

5. User Rules

Do not:

  • Copy our designs
  • Misuse our website
  • Do anything illegal

6. Updates

We may update these terms anytime. We will keep it fair, always.

Returns & Exchanges Policy

Not happy? No worries, we got you.

Eligibility

  • Item is unused
  • Request is made within 3 to 5 days of delivery
  • Item is in original packaging

Not Eligible

  • Used or damaged by customer
  • Wrong size chosen by customer

Damaged Items

If an item is damaged, send us photos and we will replace it as soon as possible.

Process

  • Contact us via WhatsApp or email
  • Send the item back
  • Get a replacement

Contact

Email: support@minicaption.store
Phone: 0769965432